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The Acrobat Reader preferences must be set correctly.įor Acrobat Reader version 4 users, start the Acrobat Reader application and then select the File - Preferences - General dropdown menu.

Exit and restart the Internet browser application.ģ.

Download and install the current version Acrobat Reader from the Adobe web site (.

If you are notified that not all Acrobat files have been removed or if you are attempting to uninstall Acrobat Reader 3 and it is not listed in the Add/Remove Programs list, use the My Computer icon on the Windows desktop to delete the entire old Acrobat Reader folder from the hard drive. In Microsoft Windows, select the Start button and then select Settings-Control Panel-Add/Remove Programs.

Uninstall any older versions of Acrobat already installed on your computer.

To correct the problem, perform the these four steps:

If a link is selected to an Acrobat file and an error occurs or a dialog box appears asking whether you want to open the file or save it to disk, then the Acrobat plug-in file may not be properly installed. The Administrator must also start Acrobat Reader once after installation is completed and "accept" the End User License Agreement.Ģ. Administrator privileges are required to install Acrobat Reader on computers running Microsoft Windows NT, 2000 and XP. Listed below are helpful hints for Internet users experiencing a variety of Acrobat-related problems.

The plug-in file allows the Acrobat program to run in a window within your browser application. Therefore, Acrobat Reader and the Acrobat plug-in file must be properly installed on your computer.

Many of the Acrobat documents at the Iowa General Assembly web site contain embedded links to other Acrobat documents. Your Internet browser must be configured properly in order to view Acrobat (PDF) files. CONFIGURE YOUR BROWSER TO USE ADOBE ACROBAT READER ®